Help2026-03-29T23:16:45-04:00

Help Center

FAQs

What kind of maintenance do the drones require?2026-03-29T19:58:02-04:00

Our drones are designed with ease of maintenance in mind. Routine checks and basic maintenance can be performed by the user with simple tools and replacement parts we provide. For more complex maintenance, our after-sale team are ready to assist, feel free to access to our support team for any troubleshooting needs.

What flight modes do the drones support?2026-03-29T19:59:53-04:00

We support all market-available flight modes, including fully automatic, AB point, and manual. For pre-operation mapping, there are multiple options such as in-flight waypoint setting, map-based waypoint setting, and manual waypoint setting. The latter, manual setting, is the most accurate as you can drive around the terrain with the remote control setting waypoints, which can then be saved and reused in the future.

What are the flight range and operational altitude for the EV/HV and NVmodels?2026-03-29T20:00:04-04:00

The remote control is set by default to a range of 1km, which can be extended up to 5km. The standard operating altitude is between 3 to 4 meters.

What about the spraying effectiveness?2026-03-29T19:59:47-04:00

The pump’s aperture is adjustable for varied spraying needs, with a maximum reach of 20 meters. The number of nozzles is customizable, and there’s a choice between high-pressure atomizing nozzles and centrifugal nozzles. The high-pressure nozzles provide strong penetration, while the centrifugal nozzles offer finer droplets and better visual effects.

What about the operational efficiency of each models?2026-03-29T19:44:11-04:00

The EV410 can cover 10 hectares per hour, the EV422 can cover 16 hectares per hour, the EV616 can cover 23 hectares per hour, and the HV50 model can cover up to 30 hectares per hour. This significantly surpasses the area that manual spraying can cover in a day.

Should I opt for a radar system for my drone?2026-03-29T19:58:42-04:00

We recommend equipping your drone with both Terrain Following Radar and Obstacle Avoidance Radar. These additions significantly enhance the safety and terrain adaptability of your drone’s flight.

Is there any training provided for new drone operators?2026-03-29T19:57:29-04:00

Absolutely. We offer a full training program for new operators to ensure they are fully equipped to handle the drones safely and efficiently. The training covers everything from basic operation to advanced flight techniques and maintenance procedures. We also have a comprehensive video tutorials for new drone operators.

How many batteries and chargers should I purchase for continuous operation?2026-03-29T19:58:22-04:00

Typically, we provide 1 pair of batteries + 1 charger for each drone. If you want an uninterrupted operation solution, 3 pairs of batteries + 2 chargers may be the most efficient choice.

How does the drone handle flight paths in irregular fields?2026-03-29T19:59:58-04:00

Our flight control system includes an integrated path optimization feature. When faced with obstacles or irregular terrain in the fields, our drones can perform intelligent obstacle avoidance and terrain-following flights. The flight path is automatically adjusted to ensure optimal coverage even in irregular-shaped plots.

Does the Remote Controller come with an RTK?2026-03-29T20:00:19-04:00

It is not included as standard, but can be purchased additionally.

Can the drone be used for both spraying and spreading?2026-03-29T20:00:11-04:00

Yes, our drone platforms are designed for dual-purpose spraying and spreading. The EV and EV Pro feature interchangeable plug-and-play tanks for quick swapping, while the HV and NV use universal tanks that simply require switching between the spraying and spreading systems to effortlessly transition functions.

Can the drone be customized?2026-03-29T19:59:08-04:00

Absolutely! We offer a variety of customization options including logos, shell colors, patterns, and ground stations to meet your specific needs for a tailored drone experience.

Technical Support

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After-Sale Service

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*Our after-sales policy includes a one-year warranty and dedicated service support. Key components like the battery, radar, circuit board, motor, and remote control are covered for one year, while the GPS, power module, and receiver have a six-month warranty. Please note that wear parts such as propellers, water pumps, and landing gear are not included in the warranty. Additionally, warranty coverage does not extend to issues arising from improper operation or maintenance by the buyer.