Privacy Policy
Privacy Policy
Effective Date: January 12, 2026
1. Introduction
Welcome to [Company Name] (“we,” “us,” or “our”). We are a company registered in Singapore, specializing in the research, development, and manufacturing of agricultural and industrial drone solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [Your Website URL] (the “Site”) or interact with us for business purposes. As a strictly Business-to-Business (B2B) enterprise, the personal data we collect is primarily related to business contacts, corporate representatives, distributors, and enterprise clients.
We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) for European users, the California Consumer Privacy Act (CCPA) for US users, and the Singapore Personal Data Protection Act (PDPA).
2. Information We Collect
In a B2B context, we collect information that identifies, relates to, or could reasonably be linked to you in your professional capacity.
A. Information You Provide to Us Directly:
-
Business Contact Information: When you submit an inquiry, request a quote, or apply to become a distributor, we collect your full name, job title, company name, corporate email address, and business phone number.
-
Communication Records: Information you provide when you contact our sales or technical support teams via email, contact forms, or direct correspondence.
B. Information Collected Automatically: When you access our Site, we may automatically collect certain technical data using cookies and similar tracking technologies:
-
Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the duration of your visit. This helps us optimize our website performance and understand global user demographics.
(Note: Data generated by the operation of our agricultural drones—such as flight logs, RTK positioning, and telemetry data—is governed by a separate End User License Agreement (EULA) and Enterprise Service Contract, not this Website Privacy Policy.)
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
-
Fulfilling Business Requests: To respond to your Requests for Quotation (RFQs), partnership applications, and technical support inquiries.
-
Business Operations: To establish and manage distributor relationships, process B2B transactions, and provide post-sales equipment support.
-
Marketing and Communications: To send you industry updates, product launches (e.g., new spraying systems or flight controllers), and corporate newsletters. You may opt out of these communications at any time.
-
Site Improvement: To analyze website traffic and user interactions to improve our digital infrastructure and user experience.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information under the following circumstances:
-
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, managing our CRM (Customer Relationship Management), and conducting business operations (e.g., cloud hosting, email delivery). These providers are bound by strict confidentiality agreements.
-
Authorized Distributors: If you are inquiring about purchasing equipment in a specific region, we may forward your business contact details to our authorized local distributor to serve you better.
-
Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
5. International Data Transfers
As a global B2B manufacturer headquartered in Singapore, the information we collect may be transferred to, stored, and processed in Singapore or other countries where our servers or service providers are located.
For users in the European Economic Area (EEA) or the UK, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place to protect your data during cross-border transfers.
6. Data Security and Retention
We implement commercially reasonable technical and organizational security measures (including SSL encryption and secure server protocols) to protect your business data against unauthorized access, alteration, or destruction. We retain your personal information only for as long as necessary to fulfill the business purposes outlined in this policy or as required by applicable tax and corporate laws.
7. Your Global Privacy Rights
Depending on your jurisdiction, you have specific rights regarding your personal data:
-
For EU/UK Residents (GDPR): You have the right to request access to, correction, or erasure of your personal data. You may also object to or request the restriction of processing and exercise your right to data portability. Our legal basis for processing your data is primarily based on Legitimate Interest (B2B operations) and Contractual Necessity.
-
For California Residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to request deletion, and the right to opt-out of the “sale” or “sharing” of your information. (Reiterating: We do not sell your personal information.)
-
For Singapore Residents (PDPA): You have the right to withdraw your consent for data collection and request access to or correction of your personal data.
To exercise any of these rights, please contact us at the email address provided below.
8. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience and analyze site traffic. You can choose to accept or decline cookies through your browser settings. Declining certain functional cookies may impact your ability to use specific features of our Site.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., industry partners, media outlets, or certification bodies). We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO) at:
Soarinfinity Drone PTE. LTD. (Singapore)
-
Email: [email protected]
-
Address: BLOCK71 Singapore 71 Ayer Rajah Crescent,#02-01, Singapore 139951
-
Phone: +31 97 010269998
